Safety

At 20/20 Plumbing & Heating, we understand that safety goes beyond the job site. Our approach is comprehensive, safeguarding our employees, partners, and the wider community. As an employee-owned company, each team member holds an owner’s stake in not only their well-being but also in the well-being of their colleagues. This is why we are excited to reaffirm our dedication to a safety-focused culture, highlighting the importance of mental health, physical health, cyber health, and safe driving practices.

Mental Health: A Foundation for a Safe Workplace

At 20/20 Plumbing & Heating, we recognize the importance of mental wellness and provide comprehensive support through our partnership with United Healthcare, accessible to all enrolled members. Their virtual therapy services offer confidential counseling from the comfort of your home, enabling you to address mental health concerns discreetly and conveniently. This initiative is part of our dedication to supporting the mental and emotional well-being of our workforce, enhancing overall productivity and safety in the workplace. We understand that mental safety is just as crucial as physical safety, demonstrating our commitment to a workplace that is not only safe but also mentally equipped.

Physical Health: Keeping Our Team Strong and Safe

At 20/20 Plumbing & Heating, the physical well-being of our employees and partners is our top priority. We are committed to ensuring that every team member returns home each day without injury. To achieve this, we continually enhance our on-site safety protocols, emphasizing injury prevention and the maintenance of a secure working environment. Our comprehensive safety measures include frequent updates on the correct use of equipment and Personal Protective Equipment (PPE), ladder safety, the importance of maintaining clean working areas, and effective fatigue management. Additionally, by conducting regular safety drills, we take a proactive stance in ensuring that all team members remain safe and healthy from the moment they arrive at work until they depart.

Cyber Health:  Understanding Cybersecurity as Part of Workplace Safety

At 20/20 Plumbing & Heating, we understand that cybersecurity is a fundamental component of our overall safety culture, on par with our physical safety measures. Preventing data breaches is crucial and involves educating our team on recognizing phishing attempts, using strong passwords, and handling sensitive information securely—just as vital as wearing safety gear on the job site. We integrate cybersecurity into our daily operations, continuously reminding our staff to secure their information, regularly update software, and follow IT guidelines to safeguard their personal and professional data.

Safe Driving Practices: Ensuring Safety on the Road

Our commitment to safety at 20/20 Plumbing & Heating extends beyond our worksites into the communities where we operate, particularly with our focus on safe driving practices. Operating a fleet of extensively used vehicles, we have established strict driver qualification checks, regular vehicle maintenance routines, and safety-first driving policies. Our drivers are well-equipped with the tools needed to ensure their safety and the safety of others on the road. We hold them to a high standard of road competency, ensuring a secure driving environment for everyone involved.

A Culture of Safety Benefits All

By encouraging a culture that prioritizes comprehensive safety measures, we are not just protecting our assets; we are enhancing the overall productivity and satisfaction of our workforce. This approach ensures that every member of the 20/20 Plumbing & Heating team can perform their best, knowing they are supported in every aspect of their health and safety. In line with our “Build Excellence Together” mission, we emphasize the ‘Together’ aspect by prioritizing safety as our topmost concern, valuing the well-being of our team members and those we serve. We encourage everyone to adopt the practice of “See something, say something” because our goal is getting everyone home safe every day. Together, we are building a safer, healthier future.